BlackBerry Classic Help

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BlackBerry Classic Smartphone

Version: 10.3.2

User Guide

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Published: 2015-05-13

SWD-20150513095011668

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Contents

Setup and basics........................................................................................................................................... 6

New in this release.........................................................................................................................................6
Introducing your BlackBerry smartphone....................................................................................................... 8
Your device at a glance.................................................................................................................................. 9
BlackBerry Classic keys............................................................................................................................... 10
What's different about the BlackBerry 10 OS?...............................................................................................11
Notification icons.........................................................................................................................................13
Menu icons..................................................................................................................................................13
Setting up your device..................................................................................................................................14
Using gestures.............................................................................................................................................19
Advanced interactions................................................................................................................................. 26
Moving the pointer using your trackpad........................................................................................................ 28
Selecting text using the trackpad..................................................................................................................28
Personalizing your device.............................................................................................................................28
Device Switch.............................................................................................................................................. 29
About BlackBerry ID.................................................................................................................................... 39

Phone and voice.......................................................................................................................................... 42

Phone..........................................................................................................................................................42
Notifications and ringtones.......................................................................................................................... 51
Voicemail.....................................................................................................................................................58

BlackBerry Hub and email........................................................................................................................... 61

BlackBerry Hub and email........................................................................................................................... 61
joyn for BlackBerry 10 devices..................................................................................................................... 91

Media.......................................................................................................................................................... 94

Change the media volume............................................................................................................................94
Supported audio and video file extensions, formats, and codecs................................................................... 94
Troubleshooting: Media............................................................................................................................... 95

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Camera........................................................................................................................................................95
Pictures.....................................................................................................................................................105
Music........................................................................................................................................................ 112
Videos....................................................................................................................................................... 117
BlackBerry Story Maker............................................................................................................................. 122
Media sharing............................................................................................................................................125
FM Radio...................................................................................................................................................126

Settings..................................................................................................................................................... 129

Customize your device settings.................................................................................................................. 129
Update your device software...................................................................................................................... 133
Battery and power..................................................................................................................................... 134
Connections.............................................................................................................................................. 142
BlackBerry Keyboard and typing................................................................................................................ 169
Language.................................................................................................................................................. 177
Keyboard input methods............................................................................................................................178
Screen display........................................................................................................................................... 190
Accessibility.............................................................................................................................................. 191
Media cards and storage............................................................................................................................208
Using your device with BlackBerry Link...................................................................................................... 213

Applications and features...........................................................................................................................223

Organizing apps.........................................................................................................................................223
About the BlackBerry Assistant.................................................................................................................. 226
Calendar....................................................................................................................................................230
Contacts....................................................................................................................................................240
Clock.........................................................................................................................................................247
Android Apps.............................................................................................................................................251
Maps and GPS........................................................................................................................................... 253
Browser.....................................................................................................................................................261
Smart Tags................................................................................................................................................ 269
File Manager..............................................................................................................................................273
Calculator..................................................................................................................................................276

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Productivity and work.................................................................................................................................278

About BlackBerry Balance and your work space ........................................................................................ 278
Remember................................................................................................................................................ 284

Security and backup.................................................................................................................................. 291

Passwords and locking...............................................................................................................................291
What to do if your device is lost or stolen.....................................................................................................297
BlackBerry Protect.................................................................................................................................... 298
Wiping your device to delete your device data.............................................................................................299
Security settings........................................................................................................................................ 300
Password Keeper.......................................................................................................................................303

Legal notice............................................................................................................................................... 307