BlackBerry Classic - Restore your device data

background image

Restore your device data

With BlackBerry Link, you can restore backup files that include supported data from devices running BlackBerry Device
Software 5.0 or later and BlackBerry 10 OS.
On a Windows computer, do the following:

1. Open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
4. Click Back Up & Restore.
5. Do one of the following:

• To restore all of the data in a backup file to your device, click a backup file.
• To restore specific data in a backup file to your device, click a backup file. Click the Custom Restore option. Clear

the checkbox beside one or more databases that you don't want to restore.

• To restore data from a backup file that isn't listed, click

. Navigate to the .bbb or .ipd file. Click OK.

6. Click Restore.

On a Mac computer, do the following:

1. Open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
4. Click Back Up & Restore.
5. Click Restore Device.
6. Do one of the following:

• To restore all of the data in a backup file to your device, click a backup file.
• To restore specific data in a backup file to your device, click a backup file. Clear the Restore all data checkbox.

Clear the checkbox beside one or more databases that you don't want to restore.

• To restore data from a backup file that is not listed, click Change. Navigate to the .bbb file or .ipd file. Click OK.
• To remove all of your device data and restore your device to its default factory settings, click Restore to factory

settings.

7. Click Restore.

User Guide

Settings

219